Marks & Spencers :: essays research papers

During 2003/2004 Marks & Spencers have worked to improve their consummation across their wide assert of corporate social responsibility issues.THEIR worryClothing clothing accounts for 50.1% of the UK sales and its their biggest business. Provides a wide range of clothing for women, men and children. They have 11% share of the UK marketing.Marks & Spencers exoteric Relations programCustomer I think we should move a sales entropy, annual independent Survey and customer consultation and a continues research program, so we can keep a good relation with core customer to know what they are looking for.Employees we should do continues cogitations among our employees. We request to keep our Confidential help line, so we can keep improving the working environment. Also, apart from our employee magazine, I think we should send continues information about the group, send updating about some of the decisions making and benefits through and through their emails.Shareholders we have our annual general meeting. We need to improve our programme to survey shareholders satisfaction. A good point is to have invariable meeting and presentations with investors. Suppliers, including franchisees regular visits, meeting and discussions. Programmes to survey their satisfaction. Direct relationship with important raw sensible suppliers. Community Regular meetings with key charity partners.Government Regular meetings with bodies such as the Health and Safety Executive, environmental regulators and financial services authority. local anaesthetic authority partnership on environmental health and trading standards.PROGRAMS primitive cotton We have increased our use of organic cotton to 3,000kgs. Its still a very small proportion. Our long-term target is 5% of all the cotton we produce should be organic by 2010.MEDIA elan magazine is the number one of fashion authority.